FAQs

What make Xceptional DJ’s worth our investment?
» We bring our experience from thousands of successful performances since 1997 to your one special night! Also, we are accredited with the Better Business Bureau, David’s Bridal Certified, Wedding Wire Rated, TheKnot Certified, and more. We understand that executing a perfect event is influenced by many factors like the order and style in which songs are played, the way songs are mixed, the level of lighting, and the skill of DJ interaction. Your investment reflects the quality and peace of mind we give you and your guests. Also, we act as event coordinators and keep your timeline on track so you can relax. We also maintain a high standard and our company theme is classy but fun!

What is the process?
» 1. You book by either calling in or via email. 2.We send confirmation email and send email all forms you need such as insurance, wedding planners ect. 3. Then we schedule a time to discuss the plans of your event or create a timeline for you if we have not already done so. 4. We then call the week of the event to discuss last minute particulars. Simple enough!

How does the photo booth work?
» Photo booth is a high res professionally lit enclosed both with a fun and professional attendant the stays with booth and helps your guests. We provide party props such as hats, glasses, themed items, ect. Booth takes 4 photos per session with an approximate 10 second delay, then prints two strips that are customized to your event with either your logo or wedding date depending on your preference. A few days after event, we provide you with all photos via email, and also allow you full copyrights to them to use as you wish. You will LOVE it!!

When should we book?
» In short, as soon as you are ready. Dates book up quickly and we honor our contracts on a first-come first serve basis to be fair.

What types of events do you do?
» Virtually specialize anything needing music or a photo booth. We do weddings, birthdays, schools, fundraisers, corporate parties, cookoffs, and more. We also do quinceanerras and have bilingual Dj’s if you need it. We are flexible and handle diverse events as well and specialize in working individually with you to make your dream a reality.

Is set up included in the DJ pricing?
» Absolutely. You never pay for set up, breakdown, or tax. We arrive approximately one hour prior to your scheduled start time and will be completely set up and playing background music before your first guest arrives.

What kind of music do you have?
» All kinds and all styles. We have thousands of song titles and a variety of DJs with different skills sets to accommodate different party types. Also, we have different DJ’s that specialize in different kinds of events such as weddings and schools and quinceaneras.

How interactive are your DJ’s
» That depends on your preference! We can be completely conservative, completely outgoing, or anywhere in between. By default, we are only as interactive as needed to keep the guests having a great time. We are well aware that guests quickly grow tired of a DJ that demands all their attention.

Do you have a video showing one of your performances?
» We actually have several clips here http://thehoustondjs.com/videos/ and another way to view events and interact with our customers is via our facebook page at http://www.facebook.com/houstondjs . Here we regularly post recent event pictures and you can see guests comments and interact with them.

How do we book you?
» This can take 5 minutes! You can book either by calling in, or completely via email. We send you an email with entertainment contract. You simply fill it out and type in details of your party, sign electronically, and email back to us. A $200 deposit is required for DJ and $300 for photo booth, which is subtracted from your total. We book up to 2 years out.

How much do you charge?
» We believe we are nearly priceless as we take your stress away! Once you see how much fun your guests are having and how successful your event is, you will find us to be one of the most cost effective items at your event. Check pricing page here!

Do we tip our DJ?
» Tipping is appreciated by our DJs but not mandatory. Many DJs, venues, and catering companies automatically embed this on the price. Xceptional DJ’s does not. We would accept gratuity only if you feel we exceeded your expectations!

Are you insured?
» Yes we are. We carry a $1,000,000 policy for your peace of mind.

Do you have a songlist we can choose from?
» Absolutely! http://thehoustondjs.com/most-requested-songs/

Do we feed the DJ?
» It is recommended to allow for your DJ to eat due to the long hours with no breaks. Not required, but recommended.

Do you do the ceremony too?
» Absolutely. We do both if needed. Small additional fee required if we have to move our equipment. We also provide wireless mics for officiant when added to your package.

What do we need to provide the DJ on the day of the event?
» Only a rectangular 6 foot table. We provide everything else from mics to chords to music.

Do you have any references?
» We have lots of references over 15 years but prefer not to bother our past clients. Using the following link, you can find many reviews about us over the years. http://thehoustondjs.com/houstondjtestimonials/ Also, please visit our Facebook page to interact with many of our past clients 🙂

Do you have to book DJ and Photo Booth?
» No. You may book individually if you wish. We give special bundle pricing for booking both with us, but it is optional.